IT Infrastructure Architect - Virtual Desktop
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Minimum Education
Bachelor's Degree in Computer Science, Information Systems (Required) Or
Minimum Work Experience
7 years industry-related experience, including 5 years technical and customer support management and technical IT engineering experience a plus; end-to-end project lifecycle experience, including business case definition, requirements gathering, budgeting, and architecture development and implementation expertise. (Required)
Required Skills/Knowledge
Expert knowledge of industry standard infrastructure components to include Windows based Intel Servers, Enterprise Networking (WLAN, WAN, LAN), Microsoft 365, Microsoft Exchange, Microsoft Active Directory, Microsoft SQL Server, Server & Desktop Virtualization, Enterprise SAN Storage, and Unix/Linux Environments.
Excellent written, negotiation, organizational, and presentation skills. Proven analytical ability to solve complex business and technical problems.
Versatile computing skills including experience with numerous industry-standard administrative, groupware applications and project management tools.
Superior interpersonal skills with management, end-users, customers, and coworkers.
Strong interpersonal communication skills to effectively interface with vendors, internal/external customers, and IT Leadership.
Experience in design and planning of implementations, migrations.
Troubleshooting and lifecycle management of the above listed technologies.
Required Licenses and Certifications
MCITP (Microsoft Certified IT Professional), and/or MCTS (Microsoft Certified Technology Specialist) preferred, and or CCMP (Cisco Certified Network Professional. Upon Hire (Preferred)
Functional Accountabilities
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety
Bachelor's Degree in Computer Science, Information Systems (Required) Or
Minimum Work Experience
7 years industry-related experience, including 5 years technical and customer support management and technical IT engineering experience a plus; end-to-end project lifecycle experience, including business case definition, requirements gathering, budgeting, and architecture development and implementation expertise. (Required)
Required Skills/Knowledge
Expert knowledge of industry standard infrastructure components to include Windows based Intel Servers, Enterprise Networking (WLAN, WAN, LAN), Microsoft 365, Microsoft Exchange, Microsoft Active Directory, Microsoft SQL Server, Server & Desktop Virtualization, Enterprise SAN Storage, and Unix/Linux Environments.
Excellent written, negotiation, organizational, and presentation skills. Proven analytical ability to solve complex business and technical problems.
Versatile computing skills including experience with numerous industry-standard administrative, groupware applications and project management tools.
Superior interpersonal skills with management, end-users, customers, and coworkers.
Strong interpersonal communication skills to effectively interface with vendors, internal/external customers, and IT Leadership.
Experience in design and planning of implementations, migrations.
Troubleshooting and lifecycle management of the above listed technologies.
Required Licenses and Certifications
MCITP (Microsoft Certified IT Professional), and/or MCTS (Microsoft Certified Technology Specialist) preferred, and or CCMP (Cisco Certified Network Professional. Upon Hire (Preferred)
Functional Accountabilities
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
